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We publish here a letter from a call centre worker, entitled “We accept you, We accept you, One of us, Gooble Gobble, Gooble Gobble, one of us”, which describes the methods of indoctrination that big business uses to try and passify workers and set them against one another. Call centre workers are some of the most exploited in the UK and are an area of services industries that are in need of unionisation in order to fight back against such exploitation.